Frequently Asked Questions
Everything you need to know about shopping with BUILT.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are BUILT products covered by a warranty?
Most of our hardware and durable goods come with a 1-year limited warranty against manufacturing defects. Please refer to specific product pages for details.
Do you offer bulk or wholesale pricing?
Yes, we provide competitive pricing for large-volume orders. Please contact our support team with your requirements for a custom quote.